Policies & Information
Reservations are established by making a payment by credit card in the amount of the charge for one night for the room (or rooms) reserved, or 1/2 of the amount of your stay, whichever is greater, at the time you make your reservation. Reservations can be made on line or by phone.
O’Neill Manor accepts cash, checks (received at least 14 days before your check-in), MasterCard, Discover Card and VISA. Full payment is required at or prior to time of check-in. Room rates do not include state and local taxes.
Because O’Neill Manor is a small, independent Inn, cancellations affect us significantly. Your prepayment, less a fee of 15%, is refundable if notification of cancellation is given at least 20 days in advance of your arrival date. If your cancellation is made less than 20 days but more than 48 hours in advance of your arrival date, you may rebook your stay, subject to availability, for another date within one year of your original planned stay. Cancellations with less than 48 hours notice, no shows, and early check-outs will be charged in full to your credit card for all nights of your reservation.
Check-In is from 3:00 PM to 6:00 PM, or by prior arrangement. Please advise us of your anticipated arrival time when making reservations.
Check-Out is by 11:00 AM. An overstay charge of $30 per hour applies for each full or partial hour past 11:00 AM without okay of owner.
Call for policies regarding group reservations for the entire property. Discounts may apply.
Maximum occupancy is two (2) people per room. Friends may visit you at O'Neill Manor, but we ask that all friends leave by 8:00 p.m. for the comfort and convenience of other room guests. We also ask that you limit friends to no more than two unless prior arrangements have been made with the owners.
We have worked hard to make O'Neill Manor an inviting, comfortable historic home, and we understand normal wear and tear. However, you are responsible for damage you cause to the property. Damages you cause will be charged to your credit card and/or subject to all other legal collection procedures.
Please email, text/call 715 937-4360 if you have any questions.