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​1-715-937-4360

Policies/Information

 

 

Reservations and Payments

Because we are a small establishment, we cannot hold rooms without payment.  Reservations are established by making a payment by credit card in the amount of the invoice you will be sent thru PayPal once you have made a reservation request on this site.  You do not need a PayPal account to make a payment.  Checks and cash are accepted only with prior arrangements. 

***Reservation requests made less than 48 hours in advance of the stay, must be confirmed by telephone or cannot be considered accepted.  Thank you for your consideration.***

Cancellations

Because O'Neill Manor is a small, independent Inn, cancellation effect us significantly.  Your prepayment, less a fee of 15% is refundable if notification of cancellation is given at least 20 days in advance of your arrival date.  If your cancellation if made less than 20 days but more than 48 hours in advance of your arrival date, you may rebook your stay, subject to availability, for another date within one year of your original planned stay.  Cancellations with less than 48 hours notice, no shows, and early check outs will be charged in full to your credit card for all nights of your reservation.

Check-In/Out

Normal Check-In is from 3:00 pm to 6:00 pm or by prior arrangement.  Check-Out is by 11:00 am.  An overstay charge of $30 per hour applies for each or partial hour past 11:00 am without the approval of the owner.

Room Occupancy

Maximum occupancy is two (2) people per room.  Friends may visit you at O'Neill Manor, but we ask that all friends leave by 8:00 pm for the comfort and convenience of other room guests.  We also ask that you limit friends to no more than two unless prior arrangements have been made with the owners.

Group Reservations/ Longer Term Stays

Call for policies regarding groups renting the whole house or stays of longer than five nights.  Discounts may apply.

Damages

We have worked hard to make O'Neill Manor an inviting, comfortable historic home, and we understand normal wear and tear.  However, you are responsible for damage you cause to the property.  Damages you cause will be charged to your credit card and/or subject to all other legal collection procedures.